Measures to Protect Consumer Interest
Consumer Education Workshops by Service Providers for the Year 2019-20
Publish Date
18-04-2019
Consumer Education Workshops by Service Providers for the Year 2018-19
Publish Date
29-05-2018
Consumers Handbook on Telecommunications-2018 (Hindi Version)
Publish Date
05-05-2018
Consumers Handbook on Telecommunications-2018 (English-Version)
Publish Date
04-05-2018
Notification of the panel of Auditors to certify the Metering and Billing System of telecom service providers.
Publish Date
11-02-2018
Consumer Education Workshops by Service Providers for the Year 2017-18
Publish Date
04-12-2017
Consumer Education Workshops by Service Providers for the Year 2016-17
Publish Date
13-01-2017
General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
Publish Date
-
S. NoSubjectPublish DateDownload/Details
- 1List of Blackout days for Calendar year 202427-02-2024
- 2List of Blackout days for Calendar year 202322-02-2023
- 3List of Blackout days for Calendar year 202204-02-2022
- 4List of Blackout days for Calendar year 202108-02-2021
- 5List of Blackout days for Calendar year 202005-02-2020
- 6Consumer Education Workshops by Service Providers for the Year 2019-2018-04-2019
- 7List of Blackout days for Calendar year 201906-02-2019
- 8Consumer Education Workshops by Service Providers for the Year 2018-1929-05-2018
- 9Consumers Handbook on Telecommunications-2018 (Hindi Version)05-05-2018
- 10Consumers Handbook on Telecommunications-2018 (English-Version)04-05-2018
- 11Notification of the panel of Auditors to certify the Metering and Billing System of telecom service providers.11-02-2018
- 12List of Blackout days for Calendar year 201809-02-2018
- 13Consumer Education Workshops by Service Providers for the Year 2017-1804-12-2017
- 14List of Blackout days for Calendar year 201717-02-2017
- 15Consumer Education Workshops by Service Providers for the Year 2016-1713-01-2017
- 16Migration between plans and billing platform16-08-2016
- 17List of Blackout days for Calender year 201629-02-2016
- 18List of Blackout days for Calender year 201502-03-2015
- 19Consumer Outreach Programme - Presentation03-12-2014
- 20Provision of value added service without explicit consent
- 21Consumer Outreach Programme - Presentation
- 22Transparency in the Tariff offers and in Disclosure to consumers
- 23Consumers’ Handbook on Telecommunications-2015 (Assamese Version)
- 24Consumers’ Handbook on Telecommunications-2015 (Gujarati Version)
- 25Mobile Number Portability Consumer Guide
- 26Public notice titled "Beware of Fraud in the name of TRAI"
- 27Charging for Calling line identification presentation (CLIP) facility related
- 28Termination of Service within 7 days.
- 29Provision of value added service without explicit consent
- 30To provide hard copy of telephone bills to the consumers-reg