Measures to Protect Consumer Interest
Charging for Calling line identification presentation (CLIP) facility related
Publish Date
General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
Publish Date
Charging for Calling line identification presentation (CLIP) facility related
Publish Date
Online Telecom Consumer Complaints Monitoring System
Publish Date
General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
Publish Date
-
S. NoSubjectPublish DateDownload/Details
- 31Transparency in the Tariff offers and in Disclosure to consumers
- 32Public notice titled "Beware of Fraud in the name of TRAI"
- 33Consumers’ Handbook on Telecommunications-2015 (Gujarati Version)
- 34Mobile Number Portability Consumer Guide
- 35Provision of value added service without explicit consent
- 36Charging for Calling line identification presentation (CLIP) facility related
- 37Termination of Service within 7 days.
- 38Charging for Calling line identification presentation (CLIP) facility related
- 39To provide hard copy of telephone bills to the consumers-reg
- 40Deactivation of Value Added Services (VAS) through 155223
- 41General guidelines to all Access Service Providers regarding Levying of separate charges for rectifying defects in network and visiting charges from the consumers.
- 42Processing fee for talk time top up recharge
- 43Processing fee for talk time top up recharge
- 44Consumers’ Handbook on Telecommunications-2015 (Telugu Version)
- 45Rental Rebate.
- 46Consumers’ Handbook on Telecommunications-2015 (Telugu Version)
- 47Consumers’ Handbook on Telecommunications-2015 (Bengali Version)